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Placing An Order
We offer several convenient ways to purchase Portable PC Pro products. If
you need current products details and availability simply view
our individual item descriptions shown on our
Product
Summary.
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Online ordering: |
We highly recommend that you
use our online order form for placing your order. It's
consistently fast, reliable, and safe! Best of all,
there's only one page to fill out. |
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Fax: |
You can fax your order 24
hours a day to: (510) 372-2736 |
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Telephone: |
Call toll-free
1-888-itech-18(483-2418) to place your order. We might
not be in and if no one is in you are welcome to leave
your order on our voicemail. It's secure and will still
be processed as usual by the daily deadline. We'll even
call back to confirm your order if you wish. |
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E-mail: |
Write us at
sales@PortablePCpro.com if you need special assistance or want to type up
your order manually. We are very responsive and reply to
most E-mails on the same day - even on Saturdays and
Sundays! |
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Postal mail: |
Send your order, with payment,
to:
PortablePCpro.com
42828 Albrae Street, Fremont CA 94538 |
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After placing an order
After placing your order an automated email confirmation is
sent immediately to the email address entered in the billing
information. When your order is processed PortablePCpro.com will
send an email confirmation to the email address entered in the
billing information. When your order is shipped an email
shipping confirmation will be sent to the email address entered
in the shipping information.
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Sales Taxes
Residents of California please add 8.75% sales tax to your
order (8.75% for residents of Alameda County, CA).
All applicable sales taxes on purchases through the
PortablePCpro.com are calculated based on local sales tax rates
and will be added to your order during the checkout process.
Sales tax must be applied to all orders being shipped to
California.
Purchasers from outside the United States are responsible for
all taxes and duties levied by the country where the item(s) are
being shipped.
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Orders shipped outside the US
All orders shipped to locations outside of the US requiring
weigh bills will be subject to a $30.00 weigh bill charge.
PortablePCpro.com
will not be responsible for any import duty, import tax, customs
fees or any other expenses levied upon delivery of any equipment
shipped by PortablePCpro.com to any country other then the
United States of America. Such fees are the sole responsibility
of the receiver to satisfy any cost associated with said
shipment.
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Payment Methods Available
For US Buyers:
- We offer your choice of Credit Cards (VISA, Master Card or
American Express), prepayment by check or money order.
International Buyers Note:
- We accept credit cards
issued outside of North America or for orders shipped outside of
North America using PayPal. To do
so please select the Paypal payment option when completing your
order.
- If you would like to prepay your order by mailing a check
please mail your check to
our
mailing address. If you would like to prepay your order by
wire transfer or direct deposit please see below for additional
instructions.
Domestic & International Wire Transfers:
- Wire
transfers may be initiated for all orders. Upon completing an
order with wire transfer selected as the method of payment an
email will be sent with banking information. Banking information
may also be requested by sending an email to
accounting@PortablePCpro.com.
- Please initiate your wire transfer as soon as possible. $28.00
must be added to your order to cover bank charges for wire
transfer of your payment. Orders with wire transfer as payment
method are cancelled within 14 days if the transfer is not
received.
Corporate and Government Accounts:
- Major Corporate and
Government Accounts may also be established. To inquire
regarding establishing a corporate or government account please
call our Corporate Accounts Department at 888-483-2418 x 115
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Ordering and Shipping
- All items are shipped via United Parcel Service (UPS) or
Federal Express (FedEx). All orders received before 12:00 Noon
PST (business days) are processed and shipped the same day
(based on product availability, this does not guarantee
the order will be shipped the same day.). All other orders are processed
and shipped on the next business day.
- Your card will be charged as soon as your order has been
shipped.
- Most of our vendors follow these same guidelines and
ship out your order the same day but some of our vendors
take 3-5 business days to process the order. Please take
this into consideration when deciding on a shipping method.
- Shipping charges are determined by the weight of the items
and actual UPS shipping charges. All shipping charges will be
shown on your shopping cart after you have entered your zip
code. Additional charges will be added for shipping outside the
48 contiguous states of the USA. Should any additional shipping
costs apply PortablePCpro.com will send you an email requesting
confirmation of such additional charges prior to shipping.
- Other shipping arrangements may be made upon request. If
desired please add such requests in the Comments box on the
order form.
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Shipping Method
- Inside US
- UPS Ground UPS (Not available for orders shipped to
AK, HI or PR)
- 2nd Day Air?UPS
- 2nd Day Air A.M.?(Commercial Only)
- UPS 3 Day SelectSM
- UPS Next Day Air?
- UPS Next Day Air Saver?
- UPS Next Day Air?Early A.M.?
- Outside US
- UPS Standard to Canada
- UPS Worldwide ExpressSM
- UPS Worldwide Express PlusSM
- UPS Worldwide ExpeditedSM
- UPS Worldwide SaverSM
- Customer own shipping account
- When you provide your shipping address please make sure
it is a physical address (No PO Boxes Please) and is valid.
- Also make sure there is a phone number where you can be
reached during the day in case there is a delivery problem.
- All prices are our very best estimates but that is what
they are, estimates. If the actual shipping charge is
significantly larger than the estimated shipping, we will
increase the shipping charge and contact you before
processing the order. If you do not respond, we can not
process the order. All Prices subject to variation.
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Orders for Resale
Orders shipped within California for resale may not be
subject to sales tax.
- When placing an order for equipment that
will be resold please
click
here and download the California Resale Certificate.
- After
completing the form please print it, sign it and fax it to us at
510-372-2736. Upon review and acceptance the sales tax on your
order will be cleared and your order will be shipped.
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