Placing An Order

After placing an order

After placing your order an automated email confirmation is sent immediately to the email address entered in the billing information. When your order is processed PortablePCpro.com will send an email confirmation to the email address entered in the billing information. When your order is shipped an email shipping confirmation will be sent to the email address entered in the shipping information.

Sales Taxes

Residents of California please add 8.75% sales tax to your order (8.75% for residents of Alameda County, CA). 

All applicable sales taxes on purchases through the PortablePCpro.com are calculated based on local sales tax rates and will be added to your order during the checkout process. Sales tax must be applied to all orders being shipped to California. 

Purchasers from outside the United States are responsible for all taxes and duties levied by the country where the item(s) are being shipped.

Orders shipped outside the US

All orders shipped to locations outside of the US requiring weigh bills will be subject to a $30.00 weigh bill charge. PortablePCpro.com will not be responsible for any import duty, import tax, customs fees or any other expenses levied upon delivery of any equipment shipped by PortablePCpro.com to any country other then the United States of America. Such fees are the sole responsibility of the receiver to satisfy any cost associated with said shipment.

Payment Methods Available

For US Buyers:

• We offer your choice of Credit Cards (VISA, Master Card or American Express), prepayment by check or money order.

International Buyers Note:

• We accept credit cards issued outside of North America or for orders shipped outside of North America using PayPal. To do so please select the Paypal payment option when completing your order.
• If you would like to prepay your order by mailing a check please mail your check to our mailing address. If you would like to prepay your order by wire transfer or direct deposit please see below for additional instructions.

Domestic & International Wire Transfers:

• Wire transfers may be initiated for all orders. Upon completing an order with wire transfer selected as the method of payment an email will be sent with banking information. Banking information may also be requested by sending an email to accounting@PortablePCpro.com.
• Please initiate your wire transfer as soon as possible. $28.00 must be added to your order to cover bank charges for wire transfer of your payment. Orders with wire transfer as payment method are cancelled within 14 days if the transfer is not received.

Corporate and Government Accounts:

• Major Corporate and Government Accounts may also be established. To inquire regarding establishing a corporate or government account please call our Corporate Accounts Department at 888-483-2418 x 115

Ordering and Shipping

• All items are shipped via United Parcel Service (UPS) or Federal Express (FedEx). All orders received before 12:00 Noon PST (business days) are processed and shipped the same day (based on product availability,  this does not guarantee the order will be shipped the same day.). All other orders are processed and shipped on the next business day.
• Your card will be charged as soon as your order has been shipped.
• Most of our vendors follow these same guidelines and ship out your order the same day but some of our vendors take 3-5 business days to process the order. Please take this into consideration when deciding on a shipping method.
• Shipping charges are determined by the weight of the items and actual UPS shipping charges. All shipping charges will be shown on your shopping cart after you have entered your zip code. Additional charges will be added for shipping outside the 48 contiguous states of the USA. Should any additional shipping costs apply PortablePCpro.com will send you an email requesting confirmation of such additional charges prior to shipping.
• Other shipping arrangements may be made upon request. If desired please add such requests in the Comments box on the order form.

Shipping Method

• Inside US
  • UPS Ground UPS (Not available for orders shipped to AK, HI or PR)
  • 2nd Day Air?UPS
  • 2nd Day Air A.M.?(Commercial Only)
  • UPS 3 Day SelectSM
  • UPS Next Day Air?
  • UPS Next Day Air Saver?
  • UPS Next Day Air?Early A.M.?
• Outside US
  • UPS Standard to Canada
  • UPS Worldwide ExpressSM
  • UPS Worldwide Express PlusSM
  • UPS Worldwide ExpeditedSM
  • UPS Worldwide SaverSM
• Customer own shipping account
  • My Shipping Account
• When you provide your shipping address please make sure it is a physical address (No PO Boxes Please) and is valid.
• Also make sure there is a phone number where you can be reached during the day in case there is a delivery problem.
• All prices are our very best estimates but that is what they are, estimates. If the actual shipping charge is significantly larger than the estimated shipping, we will increase the shipping charge and contact you before processing the order. If you do not respond, we can not process the order. All Prices subject to variation.

Orders for Resale

Orders shipped within California for resale may not be subject to sales tax.

• When placing an order for equipment that will be resold please click here and download the California Resale Certificate.
• After completing the form please print it, sign it and fax it to us at 510-372-2736. Upon review and acceptance the sales tax on your order will be cleared and your order will be shipped.